
You also may be asked to provide a recent bill to your new provider, so have that ready as well. Have your account number, PIN, service address, billing address and the number(s) and extension(s) you wish to port ready to go. You’ll need to gather some key information and have it handy to make the porting process go as quickly as possible. You may need to purchase a new device if it’s not, in which case you should check with your new provider for any special offers. Check to see if your device is eligible to be used on a new carrier or provider and make sure it’s unlocked if so. Not every device can be used on every service. Check Device Compatibility With the New Provider Many providers let you check your number’s eligibility on their website. When looking for new phone services, make sure your current number can be ported before starting the porting process.

While every phone company is required to allow porting, not every phone number can be ported to your service of choice. Check to See if Your Number is Eligible For Porting Keep in mind that there may be fees associated with terminating your old contract, so be sure to review those details before canceling. Once your number has been ported to your new service, you can go ahead and cancel your old plan, if you’d like.


You can’t port a number that is no longer attached to a provider. While part of the goal of porting your number is to cancel your old service, don’t cancel it before your number has been ported. Don’t Cancel Your Service With Your Old Provider (Yet) On Dialpad's Website Before You Get Startedīefore you port your number, there are a few important steps to take that will make the process go more smoothly.
